client form

A couple of more questions…

to keep track of all your stuff for your appointment

Terms and conditions

Please read these boring things before you fill the client form :) If you have any questions I am happy to answer them.
Booking Terms
A booking date is confirmed when you pay your deposit.
Marlen James books strictly on a first come, first serve basis
Payment Terms
Booking- Accepted methods of payment include: Credit Card (with Paypal) and Interac e-Transfer
Balance Remaining – Accepted methods of payment include: Cash and Interac e-Transfer and paypal.
HST is included in your packaging
Rescheduling Terms
Marlen James needs 48 hours notice to reschedule an appointment.
Your deposit will be transferred to the date of your choice.
If you need to reschedule the same day, an admin $20 fee will be applied to your deposit to cover costs and cleaning.
Cancellation Terms – If you cancel your booking:
To receive a refund of your deposit – Marlen James need 72 hours notice. In the event that the date is a sought after one close to the holidays (Christmas, Valentine’s day and wedding season; April & May). The deposit will be forfeited in the case there is less than 48 hours notice.
When is not busy, you can still cancel your appointment the same day but a fee of $20 will be deducted to cover admin costs and booking and cleaning the room. This fee is only applicable when you give less than 24 hours notice.
If Marlen is obliged to cancel or reschedule your booking:
All efforts will be made to come to another date agreement, if not a full refund will be issued for the amount of the deposit only.
The client agrees to hold harmless Marlen James from any liability from allergic reactions, injuries, losses, damage, costs, claims and actions that may occur to a client during a photo session. 

Client Form

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